Virtuoso Certification Program FAQs

FAQs

Certifications
How many certifications are there in the Nuage Networks program?

There are five (5) certifications in the Nuage Networks program:

  • NNP-DC: Nuage Networks Professional – Datacenter
  • NNP-VNS: Nuage Networks Professional – Virtualized Network Services
  • NNIS: Nuage Networks Virtual Services Platform Installation Specialist
  • NNE: Nuage Networks Expert
  • NNV: Nuage Networks Virtuoso

For more information, go to http://www.nuagenetworks.net/products/virtuoso-certification-program/vcp-certification/.

My employer has asked for my proof of certification. How do I get this?

Once logged in to the Student Portal, click “Verify my Certification” in the top navigator. Follow the instructions provided to send them a certification verification via email.

How are certifications awarded?

Certifications will be given to participants who have passed the mandatory written exams and lab exams for their chosen certification.

I have a different question about certifications.

For more information about certifications, please send your inquiries to learning.services@Nokia.com.

Courses
In what languages are courses offered?

Courses are offered in English.

Where can I take a course?

Nuage Networks courses are offered in various locations world-wide. To find a class delivery in your area in the coming months, go to http://www.nuagenetworks.net/products/virtuoso-certification-program/vcp-course-registration/, click on the course and scroll down to find the schedules.

Courses can also be taken in a virtual classroom.

What can I do if the course I am interested in is not offered in my location?

Send an email to learning.services@nokia.com for course scheduling requests and we will try to accommodate you to the best of our abilities.

I have a different question about courses.

For more information about courses, please send your inquiries to learning.services@Nokia.com.

Exams
What exams are currently available?

The Nuage Networks Virtualized Services Platform (VSP) Fundamentals exam is currently available. Please go to http://www.nuagenetworks.net/products/virtuoso-certification-program/exams/ for updates on written exam availability.

What information is needed to register for a Nuage Networks exam?

The following information is required for registration:

  • Last name, First name
  • Company name
  • Email address
  • Telephone number
  • Street address
  • State/province
  • Country
  • Exam name and number (you will have a select option)
  • Payment method
What is the passing mark for a Nuage Networks exam?

The passing mark for all Nuage Networks exams is 80%.

In what language are the exams offered?

All written and practical exams are offered in English only.

How much time do I have to write the Nuage Networks exam?

You are given 90 minutes to write a Nuage Networks exam, plus a 45-minute tutorial on computer-based examinations.

How many questions are in the written Nuage Networks exams?

All Nuage Networks written exams have 40 questions.

Can I re-write an exam if I have failed it?

Students are eligible to re-take Nuage Networks written exams at any time, even if they have failed.

How long do I need to wait before re-writing an exam that I have failed?

There is no required waiting period before re-taking a written exam. For lab exams, however, you must wait at least three (3) months before re-taking it, but you can register for it at any time.

How many times can I take a Nuage Networks exam?

There is no limit to the number of times you can attempt to re-take an exam.

Is there a time limit for taking exams necessary for a certain level of certification?

There is no time limit; you can take as long as you want to register for and complete an exam. However, once you have a certification you must re-certify every three (3) years.

I wrote my exam, but I haven’t received any email communication acknowledgement from Nokia.

It may take up to five (5) business days for Nokia to receive an exam results. Once we receive your Nuage Networks exam result, our system will automatically send you an email acknowledgment of your result.

I have a different question about exams.

For more information about exams, please send your inquiries to learning.services@Nokia.com.

Virtual Course Delivery
What is virtual course delivery?

Virtual course delivery is Nokia’s method of delivering courses through the internet. Virtual delivery is live, online and instructor-led; it aims to reduce travel and allow our candidates to take classes from the comfort of their own homes.

How can I sign up for virtual courses?

To register for a virtual course, go to this page: http://www.nuagenetworks.net/products/virtuoso-certification-program/vcp-course-registration/. Click on the course you wish to take and scroll down to the Class Schedule and Registration section to select a date and place that best suits your needs and schedule.

In what languages are virtual courses offered?

Most virtual courses are offered in English. In select countries, they are offered in Spanish and Portuguese. However, courseware material is offered in English only.

What are the PC requirements for virtual courses?

For Nuage Networks virtual course PC requirements, please follow this link: http://resources.alcatel-lucent.com/?cid=179949.

How do I know which courses are offered virtually?

Go to this page: http://www.nuagenetworks.net/products/virtuoso-certification-program/vcp-course-registration/. Click on the course you wish to take and scroll down to the Class Schedule and Registration section to find the method of delivery of the course.

I have a different question about virtual course delivery.

For more information on virtual course delivery, please send your inquiries to learning.services@Nokia.com.