Flexible learning options
Nokia has taken steps to provide you with flexible learning options during this time. We are adding more virtual classes to ensure you and your teams can continue to develop your skills. You can also take advantage of self-paced learning options that include accessing: course materials, study guides, web-based training, and remote lab access.
Testing and certification termination date extension
COVID-19 has significantly reduced the number of open Pearson VUE global test sites. To learn more about impacts to candidates trying to re-schedule or schedule new appointments, please refer to the Pearson VUE COVID-19 update page.
Given the limited open testing sites and to ensure your certifications remain active, we are extending the termination dates for those of you who have an active certification with a termination date from March 1st, 2020 to February 27th, 2021. If your certification is set to terminate within this timeframe, you will automatically have your certification termination date extended to February 28th, 2021.
For example, if you were certified on January 21st, 2017:
- Your certification expired on January 21st, 2020 (three years from the date you were originally certified on)
- Your original certification termination date is July 21st, 2020 (six months following the expiry date)
- Your revised certification termination date is February 28th, 2021
Certifications that terminated before March 1st, 2020 or after February 27th, 2021 are not eligible for an extension.
You can review your certification dates in the Student Portal.
Exam voucher expiration date extension
Nokia has also taken steps to extend the validity period for Pearson VUE exam vouchers. All unredeemed Pearson VUE exam vouchers that were distributed by Nokia have been extended to December 31st, 2020.
Lab exams are temporarily on hold until May 31st, 2020. Lab exam schedules will be available after May 31st, 2020, although this is subject to change based on the evolving COVID-19 situation. To register for a lab exam, use the Lab Exam Registration Tool.
If you had a lab exam that was postponed or canceled as a result of COVID-19, the Nokia Learning Services team will contact you to make new arrangements. No additional costs will be incurred to reschedule your lab exam.
Please review our FAQs and Support section or visit our certification program websites below.
We appreciate your understanding and ongoing commitment to Nokia certifications.
Frequently Asked Questions and Support
Q: Which Nokia certifications does the extension apply to?
A: The extension applies to any certification within the following Nokia certification programs:
- Nuage Networks Virtuoso Certification Program (NN-VCP)
- Nokia Service Routing Certification (SRC) Program
- Nokia Optical Network Certification (ONC) Program
- Nokia Cloud Packet Core (CPC) Certification Program
Q: What is the effective date for certification extensions?
A: Certifications that terminate on any date from March 1st, 2020 to February 27th, 2021 will automatically be extended to February 28th, 2021.
Q: What is the difference between my certification expiry date and the termination date?
A: It’s important to keep the following dates in mind when recertifying for any Nokia certification:
Certification date: The day your certification was awarded.
Certification expiry date: The day three years from when your certification was awarded. Note – If you pass a recertification requirement, the expiration and termination dates for your certifications will be reset to the date that you wrote the exam.
Certification termination date: The day your certification terminates if you do not meet the recertification requirements within six months after your expiry date.
We recommend that you review your certification termination date immediately in the Student Portal.
Q: My certification terminated on February 15th, 2020. Does this mean my certification termination date will be extended to February 28th, 2021?
A: No, only certifications that terminate from March 1st, 2020 to February 27th, 2021 will automatically be extended to February 28th, 2021.
Q. I’m unclear on the requirements for recertification
A: Please refer to the respective certification programs listed above to learn more about the requirements for recertification.
Q: When will the new termination date be reflected in the Student Portal?
A: If you are eligible you will already notice the changes in the Student Portal. You will also receive an email to confirm that you are eligible. Please visit the Student Portal to confirm.
Q: My Pearson VUE exam voucher has already expired. Am I eligible for an extension?
A: Please contact our Learning Services at [email protected] to validate if your exam voucher can be renewed.
Q: I still have questions, who can I contact for support?
A: Please contact Learning Services at [email protected]